Discover a Career with Great River Resort & Casino

Pay:

$16.50 - $20.00 / hr, depending on experience including premium pay) and 40 hours of Paid Time Off upon hire

Position Summary:

The HR Specialist is responsible for the day to day administration within the HR department, including new hire processing/drug screening, ensuring appropriate completion of all new hire paperwork, manage uniform distribution, manage the uniform room, facilitating new hire orientation/guest service training; administering the daily employee communication process, managing the employee information system to include data entry and reports, creation and upkeep of all employee files, and administrative support for the employee volunteer program. The HR Specialist will also assist other HR staff with day-to-day administration and projects as needed.

Essential Duties and Responsibilities:

• Provide exceptional guest service to all employees and guests.
• Facilitate new hire orientations, guest service training, non-Certified alcohol training, and assist in the scheduling and completion of all required new hire electronic training.
• Ensure timely and accurate completion of all new hire paperwork, following up as required with new hires on missing paperwork.
• Manage the I-9 process to ensure as an organization we are in 100% compliance.
• Input all appropriate information into our HR system with 100% accuracy and within defined timelines. This will include new hire data as well as ongoing changes to employee data such as to job, wage and benefits changes.
• Create and maintain employee personnel files, maintaining compliance with all applicable records retention guidelines.
• Manage and administer the daily employee communication board, soliciting and organizing all necessary communications from HR co-workers and ensuring timely and relevant information is updated consistently.
• Support the Winning Hands Employee Volunteer Program with administrative support as needed.
• Administer pre-employment and random drug screening.
• Assist in facilitating the new hire process, including working with managers and candidates to ensure timely completion of all new hire process steps.
• Assist as needed in the recruiting process, to include sourcing and screening applicants.
• Completion of all employment verifications and reference checks, per company guidelines.
• Distribution of monthly employee birthday cards and anniversary pins.
• Schedule quarterly employee anniversary events.
• Assist employee events coordinator with the planning and organizing of employee events.
• Uniform distribution/return process
• Assist other members of HR team with day-to-day administration and projects as needed.

Other duties as assigned.

Knowledge/Skills/Experience:

• Associate’s degree, or equivalent related experience
• Minimum of 2 years of office administration experience, to include successful handling a high volume of varied activities.
• Minimum of 2 years of guest service experience, which must include significant daily interactions with either customers or employees.
• Must demonstrate proficient guest service skills.
• Demonstrated proficiency in Microsoft Office Suite of products, to include Word, Excel and Publisher.
• Must demonstrate excellent interpersonal and communication skills, including experience with group facilitation.
• Must demonstrate excellent organizational and time management skills.
• Must demonstrate a high level of professionalism and confidentiality.
• Prior experience in benefits and/or recruiting administration preferred.
• Must have ability to obtain Iowa Racing & Gaming Commission license.